{"id":2210,"date":"2025-03-11T10:03:05","date_gmt":"2025-03-11T03:03:05","guid":{"rendered":"https:\/\/pemic.com.vn\/?p=2210"},"modified":"2025-03-11T11:01:47","modified_gmt":"2025-03-11T04:01:47","slug":"chinh-sach-bao-hanh-san-pham","status":"publish","type":"post","link":"https:\/\/pemic.com.vn\/en\/chinh-sach-bao-hanh-san-pham\/","title":{"rendered":"CH\u00cdNH S\u00c1CH B\u1ea2O H\u00c0NH S\u1ea2N PH\u1ea8M V\u00c0 D\u1ecaCH V\u1ee4 H\u1ed6 TR\u1ee2 M\u00c1Y L\u00c0M \u0110\u00c1 VI\u00caN P-EMIC"},"content":{"rendered":"

1. CH\u00cdNH S\u00c1CH B\u1ea2O H\u00c0NH \u2013 B\u1ea2O V\u1ec6 QUY\u1ec0N L\u1ee2I KH\u00c1CH H\u00c0NG<\/strong><\/h2>\n\n\n\n

P-EMIC cam k\u1ebft mang \u0111\u1ebfn nh\u1eefng s\u1ea3n ph\u1ea9m ch\u1ea5t l\u01b0\u1ee3ng cao<\/strong> c\u00f9ng ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh minh b\u1ea1ch<\/strong>, \u0111\u1ea3m b\u1ea3o quy\u1ec1n l\u1ee3i cho kh\u00e1ch h\u00e0ng trong su\u1ed1t qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m. Khi mua m\u00e1y l\u00e0m \u0111\u00e1 vi\u00ean P-EMIC<\/strong>, kh\u00e1ch h\u00e0ng s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c d\u1ecbch v\u1ee5 b\u1ea3o h\u00e0nh ch\u00ednh h\u00e3ng<\/strong>, gi\u00fap y\u00ean t\u00e2m s\u1eed d\u1ee5ng v\u00e0 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 k\u1ef9 thu\u1eadt m\u1ed9t c\u00e1ch nhanh ch\u00f3ng.<\/p>\n\n\n\n

1.1. \u0110i\u1ec1u Ki\u1ec7n B\u1ea3o H\u00e0nh<\/strong><\/h3>\n\n\n\n

\u0110\u1ec3 \u0111\u01b0\u1ee3c h\u01b0\u1edfng ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh, s\u1ea3n ph\u1ea9m c\u1ee7a kh\u00e1ch h\u00e0ng c\u1ea7n \u0111\u00e1p \u1ee9ng c\u00e1c \u0111i\u1ec1u ki\u1ec7n sau:<\/p>\n\n\n\n

\u2705 L\u1ed7i k\u1ef9 thu\u1eadt t\u1eeb nh\u00e0 s\u1ea3n xu\u1ea5t<\/strong>: S\u1ea3n ph\u1ea9m g\u1eb7p s\u1ef1 c\u1ed1 do l\u1ed7i k\u1ef9 thu\u1eadt c\u1ee7a m\u00e1y, kh\u00f4ng bao g\u1ed3m l\u1ed7i do ng\u01b0\u1eddi s\u1eed d\u1ee5ng ho\u1eb7c y\u1ebfu t\u1ed1 b\u00ean ngo\u00e0i.
\u2705 H\u00f3a \u0111\u01a1n v\u00e0 phi\u1ebfu b\u1ea3o h\u00e0nh h\u1ee3p l\u1ec7<\/strong>: Kh\u00e1ch h\u00e0ng c\u1ea7n gi\u1eef h\u00f3a \u0111\u01a1n mua h\u00e0ng, phi\u1ebfu b\u1ea3o h\u00e0nh<\/strong> v\u00e0 tem b\u1ea3o h\u00e0nh tr\u00ean m\u00e1y (n\u1ebfu c\u00f3).
\u2705 Th\u1eddi h\u1ea1n b\u1ea3o h\u00e0nh h\u1ee3p l\u1ec7<\/strong>: S\u1ea3n ph\u1ea9m c\u00f2n trong th\u1eddi gian b\u1ea3o h\u00e0nh, t\u00ednh t\u1eeb ng\u00e0y mua h\u00e0ng ghi tr\u00ean phi\u1ebfu b\u1ea3o h\u00e0nh ho\u1eb7c h\u00f3a \u0111\u01a1n. N\u1ebfu kh\u00e1ch h\u00e0ng kh\u00f4ng c\u00f2n h\u00f3a \u0111\u01a1n ho\u1eb7c ch\u01b0a \u0111\u0103ng k\u00fd b\u1ea3o h\u00e0nh, th\u1eddi h\u1ea1n b\u1ea3o h\u00e0nh s\u1ebd t\u00ednh t\u1eeb ng\u00e0y xu\u1ea5t x\u01b0\u1edfng in tr\u00ean s\u1ea3n ph\u1ea9m<\/strong>.
\u2705 Th\u00f4ng tin s\u1ea3n ph\u1ea9m r\u00f5 r\u00e0ng<\/strong>: S\u1ed1 m\u00e1y, ki\u1ec3u m\u00e1y tr\u00ean phi\u1ebfu b\u1ea3o h\u00e0nh ph\u1ea3i tr\u00f9ng kh\u1edbp v\u1edbi s\u1ea3n ph\u1ea9m th\u1ef1c t\u1ebf. Phi\u1ebfu b\u1ea3o h\u00e0nh kh\u00f4ng \u0111\u01b0\u1ee3c t\u1ea9y x\u00f3a, ch\u1ec9nh s\u1eeda n\u1ed9i dung<\/strong>.<\/p>\n\n\n\n

\"b\u1ea3o<\/figure>\n\n\n\n

1.2. C\u00e1c Tr\u01b0\u1eddng H\u1ee3p Kh\u00f4ng \u0110\u01b0\u1ee3c B\u1ea3o H\u00e0nh<\/strong><\/h3>\n\n\n\n

P-EMIC kh\u00f4ng b\u1ea3o h\u00e0nh s\u1ea3n ph\u1ea9m trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p sau:<\/p>\n\n\n\n

\u274c Kh\u00f4ng \u0111\u00e1p \u1ee9ng \u0111i\u1ec1u ki\u1ec7n b\u1ea3o h\u00e0nh<\/strong> ho\u1eb7c vi ph\u1ea1m ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh c\u1ee7a c\u00f4ng ty.
\u274c H\u01b0 h\u1ecfng do y\u1ebfu t\u1ed1 b\u00ean ngo\u00e0i<\/strong> nh\u01b0 thi\u00ean tai, h\u1ecfa ho\u1ea1n, s\u00e9t \u0111\u00e1nh, n\u01b0\u1edbc tr\u00e0n v\u00e0o m\u00e1y, c\u00f4n tr\u00f9ng x\u00e2m nh\u1eadp g\u00e2y h\u1ecfng h\u00f3c.
\u274c S\u1ea3n ph\u1ea9m b\u1ecb \u0103n m\u00f2n, r\u1ec9 s\u00e9t<\/strong>, bi\u1ebfn d\u1ea1ng do s\u1eed d\u1ee5ng trong m\u00f4i tr\u01b0\u1eddng kh\u00f4ng ph\u00f9 h\u1ee3p.
\u274c L\u1ed7i do ng\u01b0\u1eddi s\u1eed d\u1ee5ng<\/strong>: L\u1eafp \u0111\u1eb7t sai k\u1ef9 thu\u1eadt, s\u1eed d\u1ee5ng sai ngu\u1ed3n \u0111i\u1ec7n, ngu\u1ed3n n\u01b0\u1edbc kh\u00f4ng \u0111\u1ee7 \u00e1p su\u1ea5t g\u00e2y \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn m\u00e1y.
\u274c H\u1ebft th\u1eddi h\u1ea1n b\u1ea3o h\u00e0nh<\/strong> ho\u1eb7c kh\u00f4ng c\u00f3 gi\u1ea5y t\u1edd ch\u1ee9ng minh ngu\u1ed3n g\u1ed1c mua h\u00e0ng.
\u274c H\u01b0 h\u1ecfng do t\u00e1c \u0111\u1ed9ng v\u1eadt l\u00fd<\/strong>: M\u00e1y b\u1ecb r\u01a1i, va ch\u1ea1m m\u1ea1nh, b\u1ec3 v\u1ee1.<\/p>\n\n\n\n

N\u1ebfu s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n kh\u00f4ng n\u1eb1m trong \u0111i\u1ec1u ki\u1ec7n b\u1ea3o h\u00e0nh, P-EMIC v\u1eabn cung c\u1ea5p d\u1ecbch v\u1ee5 s\u1eeda ch\u1eefa t\u00ednh ph\u00ed<\/strong>, \u0111\u1ea3m b\u1ea3o thi\u1ebft b\u1ecb ho\u1ea1t \u0111\u1ed9ng t\u1ed1t nh\u1ea5t.<\/p>\n\n\n\n

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2. CH\u00cdNH S\u00c1CH V\u1eacN CHUY\u1ec2N V\u00c0 GIAO H\u00c0NG<\/strong><\/h2>\n\n\n\n

2.1. Th\u1eddi Gian Giao H\u00e0ng<\/strong><\/h3>\n\n\n\n

\u23f3 N\u1ed9i th\u00e0nh TP. H\u1ed3 Ch\u00ed Minh<\/strong>: 1-3 ng\u00e0y l\u00e0m vi\u1ec7c.
\u23f3 Ngo\u1ea1i th\u00e0nh TP. H\u1ed3 Ch\u00ed Minh<\/strong>: 3-5 ng\u00e0y l\u00e0m vi\u1ec7c.
\u23f3 H\u00e0 N\u1ed9i, \u0110\u00e0 N\u1eb5ng<\/strong>: 2-5 ng\u00e0y l\u00e0m vi\u1ec7c.
\u23f3 C\u00e1c t\u1ec9nh th\u00e0nh kh\u00e1c<\/strong>: 2-7 ng\u00e0y l\u00e0m vi\u1ec7c.<\/p>\n\n\n\n

\ud83d\udeab L\u01b0u \u00fd:<\/strong> Kh\u00f4ng t\u00ednh th\u1eddi gian giao h\u00e0ng v\u00e0o Th\u1ee9 B\u1ea3y, Ch\u1ee7 Nh\u1eadt v\u00e0 c\u00e1c ng\u00e0y l\u1ec5 T\u1ebft<\/strong>.<\/p>\n\n\n\n

2.2. Giao H\u00e0ng Mi\u1ec5n Ph\u00ed<\/strong><\/h3>\n\n\n\n

P-EMIC h\u1ed7 tr\u1ee3 giao h\u00e0ng mi\u1ec5n ph\u00ed to\u00e0n qu\u1ed1c<\/strong> \u0111\u1ed1i v\u1edbi \u0111\u01a1n h\u00e0ng th\u1ecfa m\u00e3n \u0111\u1ed3ng th\u1eddi c\u00e1c \u0111i\u1ec1u ki\u1ec7n sau:<\/p>\n\n\n\n

\u2714 Gi\u00e1 tr\u1ecb \u0111\u01a1n h\u00e0ng t\u1eeb 10 tri\u1ec7u \u0111\u1ed3ng tr\u1edf l\u00ean<\/strong>.
\u2714 M\u1eb7t h\u00e0ng c\u1ed3ng k\u1ec1nh<\/strong> c\u1ea7n h\u1ed7 tr\u1ee3 v\u1eadn chuy\u1ec3n \u0111\u1eb7c bi\u1ec7t.
\u2714 \u0110\u1ecba ch\u1ec9 giao h\u00e0ng<\/strong> n\u1eb1m trong khu v\u1ef1c H\u1ed3 Ch\u00ed Minh, H\u00e0 N\u1ed9i, L\u00e2m \u0110\u1ed3ng, B\u00ecnh D\u01b0\u01a1ng.<\/p>\n\n\n\n

\ud83d\udc49 C\u00e1c khu v\u1ef1c kh\u00e1c<\/strong>: P-EMIC h\u1ed7 tr\u1ee3 g\u1eedi \u0111\u01a1n h\u00e0ng \u0111\u1ebfn t\u1eadn n\u01a1i<\/strong> v\u00e0 h\u01b0\u1edbng d\u1eabn k\u1ef9 thu\u1eadt l\u1eafp \u0111\u1eb7t.\\<\/p>\n\n\n\n

\"m\u00e1y<\/figure>\n\n\n\n

2.3. Giao H\u00e0ng T\u00ednh Ph\u00ed<\/strong><\/h3>\n\n\n\n

\ud83d\udcb0 \u0110\u1ed1i v\u1edbi nh\u1eefng \u0111\u01a1n h\u00e0ng kh\u00f4ng \u0111\u1ea1t \u0111i\u1ec1u ki\u1ec7n giao h\u00e0ng mi\u1ec5n ph\u00ed, kh\u00e1ch h\u00e0ng ph\u1ea3i thanh to\u00e1n ph\u00ed v\u1eadn chuy\u1ec3n theo bi\u1ec3u gi\u00e1 c\u1ee7a P-EMIC.<\/p>\n\n\n\n

\ud83d\udcb0 N\u1ebfu kh\u00e1ch h\u00e0ng t\u1ef1 thu\u00ea ph\u01b0\u01a1ng ti\u1ec7n v\u1eadn chuy\u1ec3n, P-EMIC s\u1ebd h\u1ed7 tr\u1ee3 b\u1ed1c x\u1ebfp h\u00e0ng h\u00f3a mi\u1ec5n ph\u00ed<\/strong> t\u1ea1i kho h\u00e0ng.<\/p>\n\n\n\n

\ud83d\udcb0 Tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng thay \u0111\u1ed5i quy\u1ebft \u0111\u1ecbnh v\u00e0 mu\u1ed1n tr\u1ea3 h\u00e0ng, kh\u00e1ch h\u00e0ng ph\u1ea3i ch\u1ecbu to\u00e0n b\u1ed9 chi ph\u00ed v\u1eadn chuy\u1ec3n<\/strong> theo ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 c\u1ee7a P-EMIC.<\/p>\n\n\n\n

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3. \u0110\u01a0N H\u00c0NG \u0110\u01af\u1ee2C GIAO T\u1ed0I \u0110A M\u1ea4Y L\u1ea6N?<\/strong><\/h2>\n\n\n\n

\ud83d\udd01 M\u1ed7i \u0111\u01a1n h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c giao t\u1ed1i \u0111a 3 l\u1ea7n<\/strong>:<\/p>\n\n\n\n